IQ Mart respects your privacy and is committed to protecting your personal data in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, including the Personal Data Protection Act No. 9 of 2022.

This Privacy Policy explains how IQ Mart collects, processes, stores, uses, and safeguards personal data when you access our website, create an account, or make a purchase.

By using this website, you consent to the collection and processing of your personal data in accordance with this Privacy Policy.

IQ Mart may collect personal information including your full name, billing and delivery address, email address, telephone number, and other information necessary to process orders and provide customer support. Where required for verification or legal purposes, additional identification information may be requested.

When you create an account, we collect and store your login credentials in encrypted form along with your order history and account-related information. You are responsible for maintaining the confidentiality of your login details.

All online payments are securely processed through
PayHere (Pvt) Ltd..
IQ Mart does not collect, store, or retain debit card, credit card, or banking information. Such financial data is processed directly by the payment service provider under their own security and compliance standards.

We may automatically collect certain technical information including your IP address, browser type, device information, and usage data through cookies and analytics tools. This information is used to improve website performance, enhance user experience, and prevent fraudulent activity.

Personal data is processed for legitimate business purposes including order fulfillment, payment verification, delivery coordination, customer communication, fraud prevention, compliance with tax and accounting obligations, and improvement of our services. We do not process personal data for purposes that are incompatible with the original reason for collection.

IQ Mart may share personal data with trusted third parties strictly where necessary to operate the business. This may include payment service providers, courier and delivery partners, hosting providers, IT service providers, and government authorities where required by law. IQ Mart does not sell, rent, or trade personal data to third parties.

We implement appropriate technical and organizational security measures including SSL encryption, secure hosting environments, restricted access controls, and system monitoring to protect personal data against unauthorized access, loss, misuse, or alteration. While we take reasonable steps to safeguard information, no internet transmission can be guaranteed to be completely secure.

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce agreements. Upon expiry of the applicable retention period, data will be securely deleted or anonymized.

In accordance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka, you may have the right to request access to your personal data, request correction of inaccurate data, withdraw consent where applicable, request deletion subject to legal limitations, or object to certain types of processing. Requests may be submitted through the contact details provided below. IQ Mart reserves the right to verify your identity before responding to such requests.

Our website may contain links to third-party websites. IQ Mart is not responsible for the privacy practices or content of external websites.

IQ Mart reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publication on the website. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact:

IQ Mart
Address: 240/20B Weera Mawatha, Pannipitiya, Sri Lanka
Email: we@iqmeteray.com
Phone: 077 744 2288