Welcome to IQ Mart. These Terms and Conditions govern your access to and use of our website and services. By accessing this website, creating an account, or placing an order, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the website immediately.

IQ Mart operates as an online retail platform within Sri Lanka and all transactions conducted through this website are subject to the laws of the Democratic Socialist Republic of Sri Lanka.

By using this website, you confirm that you are at least eighteen (18) years of age and legally capable of entering into binding agreements. You agree that all information provided during registration or checkout is accurate, complete, and up to date. IQ Mart reserves the right to suspend or terminate accounts that contain false, misleading, or fraudulent information.

When creating an account, you are responsible for maintaining the confidentiality of your login credentials. IQ Mart shall not be liable for any loss or damage arising from unauthorized access to your account due to your failure to safeguard your credentials.

All product descriptions, images, and pricing displayed on the website are provided in good faith. While we strive for accuracy, minor variations in product appearance, packaging, or specifications may occur. IQ Mart reserves the right to correct errors, update product information, or modify prices without prior notice.

All prices are listed in Sri Lankan Rupees (LKR). Payments are securely processed through
PayHere (Pvt) Ltd..
IQ Mart does not store or retain debit or credit card details. Orders will only be processed after successful payment authorization. IQ Mart reserves the right to cancel any order in the event of payment failure, suspected fraud, pricing errors, or product unavailability. In such cases, any payment received will be refunded in accordance with applicable policies.

Delivery timelines provided on the website are estimates and may vary depending on location, courier services, or unforeseen circumstances. IQ Mart shall not be held responsible for delays caused by third-party logistics providers or events beyond our reasonable control. Risk of loss or damage passes to the customer upon successful delivery.

Returns and refunds are subject to our Refund and Return Policy. Products must generally be returned unused and in their original condition unless proven defective. IQ Mart reserves the right to inspect returned items before approving refunds or exchanges.

Users agree not to misuse the website for unlawful, fraudulent, or harmful activities. Any attempt to interfere with the website’s functionality, introduce malicious software, or gain unauthorized access to systems may result in immediate termination of access and potential legal action.

All website content, including logos, designs, text, graphics, product descriptions, and branding elements, are the intellectual property of IQ Mart and are protected under applicable intellectual property laws in Sri Lanka. Unauthorized reproduction, copying, or distribution is strictly prohibited.

To the fullest extent permitted by law, IQ Mart shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products purchased. Our total liability for any claim shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Your use of this website is also subject to our Privacy Policy, which complies with the
Personal Data Protection Act No. 9 of 2022.

IQ Mart reserves the right to amend or update these Terms and Conditions at any time. Any changes will become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the revised Terms.

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

For any inquiries regarding these Terms and Conditions, please contact:

IQ Mart
Address: 240/20B Weera Mawatha, Pannipitiya, Sri Lanka
Email: we@iqmeteray.com
Phone: 077 744 2288